Delivery & Returns

Shipping:

We deliver Nationwide in Ireland using An Post this aims to deliver within 3-5 working days.

Our shipping cost is a flat rate of €6.00 per order

Working days are Monday to Friday, excluding public holidays. Any orders placed over the weekend will be considered as being placed the following working day.  Please note that these delivery times are only guidelines and are not 100% guaranteed due to certain factors which are outside of our control.

Once your order is ready to leave a fulfilment email will be sent.

Returns:

If you return goods as detailed, within 7 days (cooling off period) , we will issue a full refund for the price that you paid for the item. Goods must be received in their original packaging, unused and in a resalable condition with the order details and address enclosed. Goods not received back in an acceptable condition may be refused. We recommend that you use some form of Recorded Postage when sending returns as we cannot issue a refund for goods that do not reach us.

Please return items to Mary Quinlan Hair , Moyne Village, Thurles, Co. Tipperary

Stock Outs:

Usually everything displayed on our site is in stock in our warehouse and available for immediate dispatch. In the unlikely event that any ordered goods are not readily available to us, we reserve the right to cancel your order. You will receive an email notification of any order cancellation as a result of stock out and payment refunded as relevant in line with our Payment Terms, To the extent that the out of stock item forms part of a larger order, all other goods ordered by the customer will be dispatched in the normal way.

Faulty / Defective / Incorrect Goods Received:

Faulty or defective goods can be returned and a full refund will be given. You should inspect the goods as soon as you receive them for defects or damage. It is very important to inspect the parcel upon receipt to ensure that there is enough lead time if you choose to replace the order in time for your wedding. Simply return the damaged goods using a recorded parcel delivery service and we will issue a replacement or a refund as required by the customer. Please return items to Mary Quinlan Hair , Moyne Village, Thurles, Co. Tipperary.

Incorrect Quantity received: Please notify us within 5 working days if there is a shortfall in the quantity we have sent.